Participants received histamine skin prick test that creates mild allergic reaction. In one condition, provider was warm/competent, and in the other, provider was cold/incompetent. Cream affected size of reaction only when provider had acted warmly/competently.

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Participants received histamine skin prick test that creates mild allergic reaction. In one condition, provider was warm/competent, and in the other, provider was cold/incompetent. Cream affected size of reaction only when provider had acted warmly/competently.